Privacy Policy
Last updated: June 1st, 2026
1. Introduction
This Privacy Policy explains how GIGABIT CONSULTANTS LTD, trading as Gigabit Consultants (“we”, “us” or “our”), collects, uses, stores and shares personal information when you visit https://gigabitconsultants.com/, contact us, purchase our services or otherwise interact with our business.
Company details
- Legal name: GIGABIT CONSULTANTS LTD
- Company number: 16678541
- Registered office: 234 Haigh Moor Road, Tingley, Wakefield, England, WF3 1EN
- Privacy contact: compliance@gigabitconsultants.com
- Website: https://gigabitconsultants.com/
We handle personal information in accordance with applicable data-protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018, as applicable.
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
2.1 Contact and identity information
This may include your name, business name, email address, telephone number, business address and other information you choose to provide.
2.2 Order and contractual information
This may include service enquiries, proposals, contracts, project requirements, correspondence, approvals, delivery records, invoices and customer-support communications.
2.3 Payment and transaction information
Payments may be processed by third-party payment service providers. Depending on the payment method and integration, we may receive information such as transaction references, payment status, billing details, amounts, currency, refunds and limited payment-method information.
Payment card details may be collected or processed by the relevant payment provider. Our actual handling of payment information depends on the payment system used.
2.4 Technical and usage information
When you visit our website, we or our service providers may collect technical information such as IP address, browser type, device information, referring pages, timestamps, website interactions, security logs and cookie identifiers.
The information collected depends on the website’s configuration and the tools enabled.
2.5 Information you provide
We may process content, files, images, credentials, instructions or other materials you provide where reasonably necessary to deliver a service. Please do not send sensitive information unless it is necessary and we have agreed an appropriate way to handle it.
3. How We Use Personal Information
We may use personal information to:
- Respond to enquiries and prepare proposals.
- Provide, manage and support purchased services.
- Create and administer customer accounts where applicable.
- Process payments, invoices, refunds and accounting records.
- Communicate about projects, delivery, service updates and customer support.
- Maintain website functionality, security and fraud prevention.
- Investigate complaints, disputes and suspected misuse.
- Meet legal, regulatory and record-keeping obligations.
- Improve our services and website.
- Send marketing communications where permitted by law.
- Measure website performance and marketing effectiveness where appropriate.
We will not use personal information for materially different purposes without providing any information or obtaining any consent required by law.
4. Lawful Bases for Processing
Where required by data-protection law, we rely on one or more of the following lawful bases, depending on the purpose and circumstances.
Contract: Processing necessary to respond to a request made before entering into a contract, perform a contract with you, or take steps you request before entering into a contract.
Legal obligation: Processing necessary to comply with legal obligations, including applicable accounting, tax and record-keeping requirements.
Legitimate interests: Processing necessary for legitimate business interests, such as maintaining website security, managing business relationships, preventing fraud and improving services, where those interests are not overridden by your rights and interests.
Consent: Processing based on your consent where consent is required, including certain optional cookies or marketing activities.
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
The lawful basis used for a particular activity depends on the actual processing involved.
5. Marketing Communications
We may send service-related communications necessary to manage an enquiry, order or customer relationship.
We may send marketing communications where permitted by applicable law. Where consent is required, we will obtain it before sending the relevant communications.
You can unsubscribe using the link in a marketing email or contact us at compliance@gigabitconsultants.com
Unsubscribing from marketing will not prevent us from sending essential communications about an existing order, payment, security matter or contractual obligation.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies for functionality, security, analytics and marketing.
Where required, we will obtain consent before placing or using non-essential cookies or similar technologies. You can manage your preferences through our cookie settings, where available.
For more information about the cookies used on our website, their purposes and how to manage them, see our COOKIE POLICY.
The actual cookie notice and consent settings should reflect the technologies operating on the website.
7. How We Share Personal Information
We may share personal information where necessary and lawful with:
- Payment processors and payment service providers.
- Website hosting, domain, cloud-storage and infrastructure providers.
- Software, CRM, communication and customer-support providers.
- Analytics and security providers.
- Contractors and professional service providers involved in delivering our services.
- Accountants, legal advisers, insurers and other professional advisers.
- Regulators, law-enforcement bodies, courts or public authorities where legally required or permitted.
- A purchaser or successor in connection with a genuine business sale, merger or restructuring, subject to appropriate safeguards.
Service providers may process information on our behalf under appropriate contractual arrangements where required.
We do not sell personal information for money. This statement does not mean that no information is shared with service providers or advertising partners. Any such sharing will be handled in accordance with applicable law and the disclosures relevant to the website.
8. International Transfers
Some of our service providers or systems may store or process personal information outside the United Kingdom.
Where a restricted international transfer takes place, we will use an applicable lawful transfer mechanism and any required safeguards.
Information about relevant transfers and safeguards can be requested from compliance@gigabitconsultants.com, subject to applicable law and confidentiality requirements.
Before publishing this policy, we will verify the countries and transfer arrangements applicable to the services we use.
9. Data Retention
We retain personal information for no longer than reasonably necessary for the purposes for which it was collected, taking account of applicable legal obligations, accounting requirements, contractual needs, disputes and security considerations.
Retention periods may differ by category. For example:
- Customer and transaction records may be retained for applicable accounting, tax and legal periods.
- Project records may be retained for the duration of the engagement and a reasonable period afterwards to manage support, disputes and contractual obligations.
- Marketing records may be retained until you unsubscribe or the information is no longer needed, subject to any records we must keep to respect your preferences.
- Technical and security logs may be retained for a period proportionate to security, operational and legal needs.
When personal information is no longer required, we will delete it or anonymise it where reasonably practicable, subject to applicable legal obligations and legitimate retention requirements.
10. Data Security
We use technical and organisational measures appropriate to the nature of the personal information we handle and the risks involved.
Measures may include access controls, authentication, secure transmission, backups, staff or contractor confidentiality obligations, and security monitoring, as appropriate to our systems.
No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect personal information.
11. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request erasure of personal information where the legal conditions are met.
- Request restriction of certain processing.
- Object to processing based on legitimate interests.
- Object to direct marketing.
- Request portability of certain information where the right applies.
- Withdraw consent where processing relies on consent.
- Complain to the Information Commissioner’s Office (ICO).
These rights are subject to legal conditions and exceptions. We may need to verify your identity before responding to a request.
To exercise a relevant right, contact compliance@gigabitconsultants.com. We will respond within the period required by applicable law.
You can find information about the ICO at https://ico.org.uk/.
12. Children's Information
Our services are intended for people who are legally able to enter into the relevant contract. We do not knowingly collect children’s personal information in circumstances where doing so would be unlawful.
If you believe a child has provided personal information to us unlawfully, contact compliance@gigabitconsultants.com so that we can investigate.
13. Third-Party Websites
Our website may contain links to third-party websites, tools or platforms. Those services operate under their own privacy policies and terms.
We are not responsible for the privacy practices of third-party websites that we do not operate.
14. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business, website, service providers or legal requirements.
The latest version will be published on our website with its updated date. Where required, we will provide additional notice or obtain consent before introducing new processing activities.
15. Contact Us
For questions about this Privacy Policy or the handling of personal information, contact:
Company: GIGABIT CONSULTANTS LTD
Privacy email: compliance@gigabitconsultants.com
Registered office: 234 Haigh Moor Road, Tingley, Wakefield, England, WF3 1EN
Website: https://gigabitconsultants.com/